ServiceNow makes it easier to build AI agents, gives them verifiable identities

New automation tools give AI agents free rein to perform more tasks — but also a blank check for doing so, analysts warn.
Destination CRM

ServiceNow Unveils AI Agent Orchestrator and AI Agent Studio

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...
No Jitter

ServiceNow goes all in on AI agents

On Tuesday, May 6, ServiceNow announced its AI Control Tower, AI Agent Fabric Service,Now CRM and CRM AI Agents which are all part of the new ServiceNow AI Platform. This news highlights ServiceNow’s ...
CustomerThink

Xactly and ServiceNow Launch Agent-to-Agent AI Integration for Revenue Operations

SAN JOSE, Calif., April 21, 2026 – Xactly, a global leader in intelligent revenue solutions, today announced the first innovation from its AI-driven collaboration with ServiceNow: the Dispute ...

Stagwell (STGW) unifies the employee experience across global network of 70+ agencies on the ServiceNow AI Platform

ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced that Stagwell (NASDAQ: ...
No Jitter

ServiceNow and Salesforce: Their AI Agent Timelines

Over the past year, it’s become evident ServiceNow and Salesforce are engaging in a protracted wrangle over which platform may end up orchestrating the entire customer journey from call center to back ...
InfoWorld

ServiceNow makes it easier to build AI agents, gives them verifiable identities

New low-code tools for developers and no-code tools for others make it quicker to create agents to automate work. ServiceNow is giving its AI Control Tower new features to make AI agents more ...