Contract disputes between airlines and various unions have resulted in mass delays and cancellations over the past several ...

Thousands of Air Canada customer service agents at Toronto Pearson Airport in Mississauga and other airports and locations ...

Air Canada and the Canadian Auto Workers said the airline's approximately 3,800 call center and airport customer service agents in Canada have ratified a new collective bargaining agreement ( ATW ...

Air Canada and the union representing its customer service agents, who work at airports and call centres, have begun contract talks.