One of my banks invited me to a customer lunch a few weeks back so that it could announce its commitment to the new Banking Code of Conduct. Here was a chance for it to say sorry to its customers and ...

The Australian Banking Association says consumer protections have been strengthened by the updated Banking Code of Practice, providing customers with safeguards that are in addition to the law.

The revised Banking Code of Practice has offered some positive initiatives for small business however there are still unresolved issues regarding power imbalance and dispute resolution, according to ...