Business Process Management (BPM) encompasses the systematic analysis, design, execution, monitoring and optimisation of organisational processes. It provides a framework that guides continuous ...

Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not ...

The Software AG International User Groups conference (IUG24) in Dublin was told this week of the supplier’s distinctive mission for generative artificial intelligence (GenAI) – the democratisation of ...

It’s easy to go about our daily routines and not think about the processes that run much of our lives. We don’t see the complex web of systems that lets us travel to see friends and family, puts food ...

Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...