A senior executive, hit with balky connectivity moments before an international video call with investors, sticks his head out his office door. Soon several of his direct reports are crowded around ...

Amber's work setup hasn't changed much over the years — there's still an iMac, a MacBook Air, and an iPad Air, and that's just the way she likes it. I'll pull back the curtain on my personality a bit ...

Before the dot-com bubble burst, new entrants into the work force looked down their pierced noses at entry-level positions such as the help desk. Now that things have returned to normal, those ...

Report: Employees remain satisfied with the service desk but unsatisfied at work Your email has been sent The IT help desk is a Catch-22 for many employees – while they may face challenges in the ...

Let's face it, most of us struggle with desk clutter. Papers, notes, gadgets, and a tangle of wires often create a chaotic environment. While some of history's brightest minds, like Thomas Edison and ...