To claim an Etsy order purchased as a guest, locate your email receipt and click on the order number, then make an account. Claiming an Etsy order must be done through a web browser and can't be done ...

As of August 1, under a new Etsy Purchase Protection policy, Etsy customers can receive a full refund when they buy an item that doesn't match the description, is damaged or never arrives. The ...

To leave a review on Etsy, head to the Purchases page on your Etsy account. Reviews can be left on eligible items within the 100-day review period, which begins on an item's estimated delivery date.