We speak more than ever across platforms, devices, and digital spaces. But are we actually listening to one another? Public ...

It’s amazing what we can learn when we are expected to conduct conversations with people who aren’t interested in speaking with us at all. My experiences interviewing victims, witnesses and suspects ...

Troy, N.Y. Margaret Anne Schedel had her notes together and her PowerPoint slides loaded on her laptop for her presentation on teaching artists to write computer code. But shortly before her session ...

In any negotiation, people want two things out of the conversation — to get what they want and still walk away with the relationship intact. The good news is, you can get both outcomes — by leveraging ...