Decision stagnation persists because organizational cultures reward caution over courage. The executive who delays a major ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Nigeria’s target of hitting a $1 trillion economy by 2030 moved a step closer on Wednesday, July 3, with the launch of a new initiative to establish an operating model and framework for Economic and ...

Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...

Concentrix Corporation (NASDAQ:CNXC) is one of the oversold tech stocks to invest in. On September 18, Concentrix announced the launch of its Agentic Operating Framework, which is specifically ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--An organization's processes, assets, and even products have become a living ecosystem of communication, cognition, and collaboration due to the increasing ...

Is improving customer experience today actually difficult for employees to accomplish? It doesn’t have to be, if you create the right alignments. The world of customer experience is ever evolving — we ...

Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...