Missed appointments remain one of the most persistent (and costly) challenges in patient engagement. Even as healthcare organizations use more appointment reminders, online scheduling and other ...

Before the COVID-19 pandemic, patient collections were already crucial for the financial health of hospitals and health systems due to their proportion of total collections. But volume reduction from ...

The Board of Supervisors today unanimously approved assigning a standing committee to research and find potential solutions to the "significant and detrimentally impactful" problem of delays at ...

When patients pay the same no matter the health care option they choose, there’s no incentive for them to make judicious ...

Please provide your email address to receive an email when new articles are posted on . A “Patient’s Rights and Responsibilities” document can establish expectations. Reasons for termination may ...

Contact center solutions for the health network need to have better outreach and call handling to ensure payment-related queries are answered. Patient problems should be resolved by having automated ...

Please provide your email address to receive an email when new articles are posted on . Development of rheumatoid arthritis, or another such inflammatory disease, often brings with it a mental toll.

April 19 (Reuters) - Many cancer patients who'd had problems with their treatment never said anything to the doctor they thought was responsible - and almost none formally reported the problems to the ...