If your customer needs to return an item, and you have chosen to pay for the return shipping, it will be necessary to send him the label. Many customers prefer to receive this label through email so ...

To meet the growing demand for flexible and easy return options and to compete with rivals in the shipping industry, FedEx (NYSE:FDX) has launched a new service that will give customers access to ...

The world of shipping becomes more streamlined with the use of technology. Gone are the days where sending a package meant an automatic trip to the post office. Today, it's easy to print your own ...

Back in March, I shared three ways to make the returns process easy for online retailers – showcase your policy, implement a Return Merchandise Authorization (RMA) system, and get tech savvy with your ...

Mailed returns often cost $4.95–$9.99 at apparel stores; big-box retailers typically offer free labels or partner drop-offs Free in-store returns are your safest bet; on Amazon (and others) pick label ...

Jason Del Rey has been a business journalist for 15 years and has covered Amazon, Walmart, and the e-commerce industry for the last decade. He was a senior correspondent at Vox. Returning online ...

Sometimes an item doesn’t fit. Sometimes it doesn’t match the color on a customer’s computer screen. And sometimes customers simply just change their minds. Whatever the reason, package returns are a ...