When it comes to customer relationship management software, much of what businesses purchase is never put to use, according to a new study. A survey of nearly 700 companies conducted by research firm ...

Our research found that Zoho CRM is the best CRM for small businesses, offering access to a wide range of advanced features on its low-cost plans, making it an accessible option for teams with a ...

Customer relationship management (CRM) pricing for basic plans tends to start at around $7 to $10 per user, per month, but more advanced options can cost anywhere between $15 and $150 per user, per ...

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

Ryan Sweeney is a content strategist at WorkWise, the provider of OnContact customer relationship management (CRM) software. We asked Ryan why small business owners should consider implementing a CRM ...

Salesforce.com is building new Windows 8 and Windows Phone 8.1 CRM apps, and integrating its CRM technology more tightly with Office and Office 365. Microsoft and Salesforce officials announced terms ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Software companies specializing in so-called customer relationship management are adding new features to their products to let people more easily customize applications to their preferences. On ...

According to a posting on Microsoft's download site, installation of Windows XP SP2 will break the Outlook Sales client of Microsoft CRM 1.2. The fix involves an update to the CRM server and Outlook ...

Just a year and a half after its release, Microsoft CRM 1.0 will become unusable in any organization that wishes to upgrade its Windows machines to the latest version of Windows--Windows XP Service ...

When it comes to customer relationship management software, much of what businesses purchase is never put to use, according to a new study. A survey of nearly 700 companies conducted by research firm ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Chad Brooks,Managing Editor Business.com earns commissions from some listed ...