Techsommet proudly welcomes ASAPP as the Platinum Sponsor of this landmark event. ASAPP is a pioneer in AI-native customer experience solutions designed to help organizations unlock human potential ...

Contact center AI is increasingly integrated directly into call center software, making advanced capabilities available to agents without added complexity. AI bots now help answer routine questions, ...

Ready to revolutionize your contact center? Dive into the strategic deployment of AI and unlock its transformative potential while conquering everyday challenges. • Transform Your CX: Elevate your ...

Ask any contact center leader what’s standing in the way of transformation, and you’ll hear the usual culprits: outdated systems, legacy KPIs, siloed departments and change fatigue. But if you look ...