Thousands of customers have called the Baltimore Gas and Electric Company’s customer call center in the past year; many were ...
The 74 reports that as school choice programs expand, parents demand improved customer service amid challenges like ...
During a heated debate at a Public Service Commission hearing Wednesday morning Gas and Electric Co.’s (BGE) representatives ...
ABP News on MSN
Big Relief For Bank Customers? RBI Proposes Ban On Mis-Selling, Incentives And Unwanted Calls
Banks should refrain from placing any incentives which may lead to mis-selling of any product or service, the Reserve Bank ...
Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...
Barclays US Consumer Bank has deployed GenAI to create comprehensive summaries of interactions with customers across its ...
Q4 2025 Earnings Call February 12, 2026 11:00 AM ESTCompany ParticipantsLiz Hunter - Vice President of Investor ...
"A bank shall ensure that its policies and practices neither create incentives for mis-selling nor encourage employees/DSAs ...
Twilio Programmable Voice enables Genspark's AI agent to place real-time calls on behalf of users worldwide, automating real-world tasks, including customer service inquiries, across 40+ countries ...
Capped Call: A derivative strategy used in convertible debt offerings to limit shareholder dilution by capping the ...
Gartner says using AI to fix customer gripes could cost more than using humans by 2030 ai-pocalypse AI will not replace the ...
Only one person on the call needs to be on the T-Mobile network for the feature to work. The beta is meant to gradually test ...
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