
Top 14 free web-based help desk software & ticketing systems
Nov 17, 2025 · If you're ready to take customer experience to the next level, you'll need help desk and ticketing software. Here are the best options for any budget.
The 23 Best Internal Help Desk Ticketing Software and Tools for IT ...
Aug 16, 2024 · TLDR — HubSpot's Help Desk and Ticketing Software offers free and paid plans with CRM integration, automation features, a simple interface, and comprehensive service …
21 Support Ticketing Tools Your Service Team Will Love You For
Sep 3, 2024 · HubSpot’s ticketing system is natively connected with our Free CRM, so if you’re already a HubSpot CRM user, you can gain 360-degree insights into the customer lifecycle by …
Customer Support: Definition, Importance, + Strategies
Nov 20, 2024 · That likely means you’ll need customer support ticketing software to organize incoming tickets into a shared inbox and communicate with customers across all support …
What's a Ticketing System? - HubSpot Blog
Jan 21, 2022 · Learn what a ticketing system is, why it's a fundamental component of your customer service team, and how it can benefit your business.
The Best 10 Email Ticket Systems - HubSpot Blog
Mar 13, 2023 · Get Started With HubSpot's Ticketing System for Free There are many email ticket systems to choose from, so read on to learn our ten favorite options and what we love about …
AI Ticketing: Your Not-So-Secret Weapon for Customer Service
Nov 21, 2024 · "I need to create a ticketing system on Monday to track email marketing campaign requests and management. I'm uploading a file that outlines all the fields and categories I need.
How to Automate Ticket Routing for a Speedy Helpdesk
Jun 15, 2021 · In this post, we'll walk through the fundamentals of ticket routing including what it is, why it's useful, and how you can automate it using your team's ticketing system.
How to Use Tickets and Tasks in Service Hub - HubSpot Blog
May 29, 2019 · The HubSpot tickets tool allows you to track these customer issues, regardless of whether they came in via a phone call, an email, or live chat. The tickets tool also organizes …
HubSpot Service Hub pricing guide — plans that help service …
Jul 10, 2025 · The Free Tools plan offers foundational customer service capabilities — ideal for freelancers or early-stage startups. It includes basic ticketing, a shared inbox, live chat, and …